Line port problem 3x8

[Dmacnumberfour]

Hello,
I installed a 3x8 system for a friend. When you call line 2 and pick up the call it will immediately flash the Line 2 in the display and shows the transfer function over the soft key and the will hangup the call about one second later. The other two line ports work fine. Is this a line port failure or could it be something in programming that will cause this? Thanks for the help.
Dmac,

 

[daveybc]

Check to see if the alarm is hooked up to line 2. If so move it to a different line or temperarly disconnect it.

 

[Dmacnumberfour]

daveybc,
I don't think they have an alarm. But no absolutly sure if they do have one. I'll have to go back to the site and check.
Thanks for the help.
Damc,

 

[curlycord]

Put CO line 1 into line 2 and see if same problem to see if its CO problem or KSU.
Also try copy programming from line 1 to line 2.
Last option to do is a system start up(you will loose all programming). Unplug KSU, plug back in and press Feat**startup, reset mem say yes. This will clear any bugs if it is a bug.

http://www.spoctel.com

 

[Dmacnumberfour]

Hello,
I tried a system restart and it didn't change anything. I have to go back and try the other line swap you mentioned.
Thanks for the help.
Dmac,

 

[Arr]

DMac,
If problem persisits, try 'unsupervising' the line. I had a similar problem today. Dial tone was there for a very short time on butt set and then disapeared. Turned out to be a poorly seated 66 block jumper clip.

PhM

 

[daveybc]

As Curly mentioned, swapping lines is probably the first way to troubleshoot the problem. I posted earlier I have seen alarm systems that used one of the overlines, do a similar thing and other problems.Make sure the line is terminated directly into the system from the CO. Hopfully you don't have to replace the 3X8 KSU