Line Pool Programming

[telemarv]

I'm looking for some helping in programming line pool buttons. I have inheritted the service contract of a MICS 2.0.

Most phones are programmed with a line pool button that not only takes a line from poolA, but also dials 9 (Centrex lines) so that the user only has to press the pool button and dial the phone number. The 9 to get dial tone from centrex is automated. I can duplicate this on other phones by doing a system+user copy, but I'd like to know how to program this automated dial 9 from scratch.

Any help would be appreciated.

 

[MarvO1]

If the prime line for the set is already the pool, just program an external autodial button with a 9 by using FEATURE * 1 then 9 then RLS or hold.

MarvO said it

 

[MarvO1]

Also, there are some other methods, so do a button inquiry on a set button that is working to determine exactly what is on the key.

MarvO said it

 

[telemarv]

the prime line is set to intercom
button is labeled as line pool, all button inquiry says is "9"

 

[LKev]

Maybe that button is programmed with feature 64+9. Feature 64 is the line pool code. The 9 is to access the pool for 9. Try that. Hope that helps.

 

[telemarv]

Thanks LKev, but all that gives me is a line in the line pool. It does dial 9 on the centrex system.

 

[Sphoneman]

I can't remember the 2.0 But on a 3.0 I did it by programing from the buttons portion in User preferences.

i.e

Button 01

F*1

9

Use Pool A

Steve
tele-dataservices.com

 

[telemarv]

Thanks Steve I'll try programming the buttons in User Preference. I thought has occurred to me that it might just be a speed dial 9 and there is a routing service set up to capture 9 dialed on the intercom and this route is programed to grab a line pool and then add a 9.