Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

line goes cut....

Status
Not open for further replies.

kailasraj

Technical User
Jun 21, 2009
16
AE
Dear ,
I am facing an issue of dropping the call while on conversation unconditionally in Avaya ip office 5.0 . Please suggest me an the tips to solve this issue.


system having 2 trunk line
5 extensions


 
More details would be helpfull.
What kind of lines?
Does it happen on every call or only to specific numbers?
Only on incoming or outgoing calls?


___________________________
Call Avaya, costs only €400 per hour, you must buy at least five hours.
But then you can talk to a REAL expert....
Now that is what i call support.
 
A very good tip:

Call your business partner who can help you solving this issue!


Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

 


WE ARE USING ANALOGUE TRUNK LINE AND I AM FACING THIS PROBLEM FOR ALL OUTGOING CALL.....
 
Then you need to take examples times and report it to your line provider.
 
Calling a good engineer would be the quickest way to solve it. The problem is most likely that the analogue lines are not properly setup/configured and the IP Office does not recognize that there is a call on the line so it drops the line.
If you are not experienced with IPO and analogue lines you will not be able to solve the problem.

___________________________
Call Avaya, costs only €400 per hour, you must buy at least five hours.
But then you can talk to a REAL expert....
Now that is what i call support.
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top