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Line appearances and Auto Attendant 1

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sarakodi1228

Technical User
Apr 5, 2015
12
US
I installed new IP Office 11.0 essential edition w/in-bedded voice mail 4 Analog lines customer prefers line appearance of all 4 lines on everyone's phone, wondering if I can still forward lines 1-4 to auto attendant?
 
Yes, do the normal Incoming Call Route to the Main hunt group. Put at least one unused analog station in the group, so that it is not Out of Service. Overflow the Main group to a sequential group with a single phantom member that is forwarded to a short code that points to the Auto Attendant.
 
....Or just send the incoming call route to the auto-attendant and set the line appearances to no ring.
 
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