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Limiting duration of calls

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Raul102801

Raul102801

Technical User
Nov 11, 2002
89
US
We have an NEC IPS 2000 phone system and we are having issues with some technicians dialing into a system via a modem to do some work and leaving the call up the entyre day. This month alone we spent around $400 because of this. I have spoken with them many times and I get results for a couple of months but then they start forgetting and leave the calls up again.

Is there a way to limit the duration of a call on this system? or if the system can sense an idle call just kill it?

Thanks
 
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