license valisys trouble

[cadmanager]

Hi,
we currently use a valisys licence :
it is based on a server (serv1)
it is reached only by one workstation (cam1)
In all licence files there is line with cam1 et serv1
We want to use cam22 (new workstation) instead of cam1
I made a copy the licences files with remplacing cam1 by cam22 (according to the recommendation of technomati which developped this software)
....
..... and buzzz no licence available ...
Can someone help me?

 

[khalidaaa]

Have you tried to restart the valisys License Manager?

 

[cadmanager]

yes
and no success