License Problem

[mikenb]

Hi!

I had Brightstor V9 (build 1868) installed in a W2k server SP4 on drive C: working with no problems. But i had to change to another drive on the same server. I changed and put my licenses but the brightstor now didn´t recognize the licenses...

Can anyone help me???

Thanks

Mike

 

[davidmichel]

Uninstall it from the first server
remove all entries from the registry for it

 

[shon4711]

David is right:

first uninstall, manuallay remove Reg-entries (like Computer Associates, CA Lic....) and delete the CA_LIC directory on Drive C (first you have to restart before you can delete).
Then re-install.
HtH
Peter

 

[davidmichel]

Oh, that's right don't forget the CALIC directory I totally forgot about that.

 

[mikenb]

Hi!

I had a job to make the backup my exchange server with gsm enabled. Is a diferential job with a full backup on friday. But he only makes the backup to the Storage Group on the full backup. :S In the diferential always gives two errors.


E8604
Failed to start backup. (DBNAME=First Storage Group transaction, EC=PTSFSEXC:Backup Agent Error -- (1356) "Exchange Server Error. HrESEBackupSetup failed. Mount the databases before backup. Check Backup Agent Activity Log".)

E8604
Failed to start backup. (DBNAME=First Storage Group transaction, EC=PTSFSEXC:Backup Agent Error -- (1361) "Exchange Server Error. HrESEBackupInstanceEnd failed. Check Backup Agent Activity Log".)

I had the Exchange agent configured and works fine. The brick level job always work.

The servers had the W2k Server /SP4 and the exchange 2K /SP3 and i use the brightstor V9 build 2020

Thanks

Mike

 

[davidmichel]

New problems belong in new threads. It makes it easier for others to use the search feature and find their answers from the previous threads.