License not released after DHTML viewer is closed

[CrysUser]

WE have CE9.0/CR9.0.

We are emailing hyperlinks to CAL users, once the user clicks on the hyperlink a logonform.csp opens and once logged in the report opens in the DHTML viewer. Now when the user is done viewing the report there is no logoff option on the DHTML viewer, the report is closed using the X-button on the explorer. When this is done the license is not released immediately, the license is released only after the session timeout minutes are done. Ayn clue on how to get the license back as soon as the user closes the explorer?
All and Any help would be greatly appreciated.

Thank you in advance.

 

[synapsevampire]

You can change the inactivity timeout which defaults to 20 minutes I believe by using the CMC, check out this thread:

http://www.tek-tips.com/viewthread.cfm?qid=881037

-k

 

[synapsevampire]

You can change the inactivity timeout which defaults to 20 minutes I believe by using the CMC, check out this thread:

thread782-881037

-k

 

[CrysUser]

Thank you. But, I have the session timeout set at 5mins already. Is there any other way to get the license back as soon as a user closes the DHTML viewer? any thoughts...

 

[spedi]

Write a script that releases the licenses. I have done this in CE10.

Just backup the existing files and replace with the csp pages that I would send.