License for an Avaya Definity Prologix system

[jdaley1980]

We've got a Definity Prologix at a remote site. The TN2402 processor went bad so we replaced it with a new one that has version 10 on it. I'm getting a "Valid License Required. Call processing will be blocked in 4 hours" error. I know I need to get a license for this new TN2402. Is there a certain license that I need?
I am also showing a software version of R010i.01.0.0.032.3 but under system which should be G3csiv10 it keeps showing "G3unknown". It lets me change the dial pland but when I try to add an extension the phone type won't change from the default and when I try to add an analog port it say its not a good port but it does show that port ass good under list configuration all. When I try to save translation I get an "internal data is corrupted" error. I'm more familiar with IP Office so I'm not sure if all this is caused by not having a valid license. Does anyone have a suggestion.
This is also a classifies secure site so we can't just bring someone in to fix it

 

[AvayaTier3]

Command: display capacity

post last page

display capacity                                         Page  10 of  10   SPE A
                                SYSTEM CAPACITY


  CURRENT SYSTEM INFORMATION

            Software Load: R010r.01.0.032.3
     Memory Configuration: G3rV10
           Offer Category: A

  LAST TRANSLATION LOADED INFORMATION

            Software Load: R010r.01.0.032.3
     Memory Configuration: G3r(large)
           Offer Category: A

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Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.

bsh

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[jimbojimbo]

You will need to get a new license file loaded to the processor. You will probably need to go through Avaya support.