Licence check fail !!! : Unicenter NSM 3.1

[zoufri75]

I have the following error message in the caiw2kos log :

I don't see anything during the installation of the agent about license ....

Perharps i missed something ...

Can u help me ?

000000 2004-11-21 11:20:57.00 - Logging (V2) started.
0000001 2004-11-21 11:20:57.00 [A]-42c- LCL_Language : Important information! Detected language <English>
0000002 2004-11-21 11:20:57.00 -42c- caiW2kOs : The Agent is using version v1.3.2b of tngagutl
0000003 2004-11-21 11:20:57.00 -42c- CBC : Call-Back feature has not been enabled for agent 'caiW2kOs'
0000004 2004-11-21 11:20:57.00 [F]-42c- caiW2kOs : autosave is not enabled
0000005 2004-11-21 11:20:57.00 [C]-42c- LIC_SetComponentCode : Important information! licutil Component Code <1 IXA,UKX>
0000006 2004-11-21 11:20:57.21 [F]-42c- License : Licence check fail 1 (IXA,UKX)

 

[johnb546]

Hi there,
I had the same problem on Sun Solaris 2.9. It turned out that I had a version of Unicenter SLM that I had previously installed on the server. Once I had removed it and reinstalled NSM all was ok. So I suppose the questions is, Do you have any other CA software running on the system that you are installing the agents on?

Johnb546

 

[Hithlum]

Makes you wish that CA would release a "LicenseIT Update" again .

 

[jseah]

Actually go ahead and apply the License update from CA. I know it seems weird but for some reason some of the new patches that have been release for Unicenter appear to change the files just enough that it causes core functions of Unicenter not to activate.

After you run the latest license update from CA it fixes the issue.