LG iPECS Queuing issue

[Alan Moore]

System: iPECS UCP100
Station: 1018,1019
Group: 404
CO Line: 009, 010

Hello, I have an office with two stations. Station 1018 works fine, station 1019 has an issue with trying to answer CO 010. Station 1019 can pickup the first line when it rings, however when the second line lines and the user picks up a message is displayed "CO Line 010 Busy Queuing ([CALLBK]). The line will continue to ring.

 

[martinhodge]

sounds to me like you have miss matched keys.

 

[martinhodge]

check the key programming for both phones