LG Emg80 Firmware Upgrade procedure

[Sonnyabc]

Hi,

I have a LG Emg80 Telephone System, I would like to upgrade the Software on the unit,

I have the (Ker.rom)file but I get stuck when I upload it in the Maintenance section of Admin,
Currently I am running MPB/UK86M-1.0Jc JAN/14

Does anyone know the Procedure for the upgrade?

Thank you in advance
Sonny

 

[martinhodge]

the current firmware they are on is 2.2.24 .

first off that is very early software phase 1 .

you will need to take it to phase 2 .

you will first need to contact your supplyer and get a dat file ( license file ) which you need to input into the system after you do the upgrade explain you want to go from phase 1 to phase 2 . this is free btw

you will need the phase 1 to phase 2 software kernal and app . before you go straight to 2.2.24 .

1. Load kernel file + reset when prompted (this can take up to 10 mins so be
patient).

2. Load APP file reset when prompted (not as long a reboot, still be patient).

3. After upgrade check version shows kernel R1.1.6 and app R1.3.18

4. For auto transfer by button Turn on PGM 111 option 4 as shown on the screenshot.

5. Go to PGM 162 and create a Remote Password.

6. Telnet the system on port 5003 (if remote you can either do this by teamviewer to local PC or
get TCP 5003 forwarded to the eMG80 on the router.

6. Hit Enter and type the remote password from PGM 162

7. Now type jannie for the next password to get a maint> prompt.

8. At the prompt type q t chtype and press enter

9. At the prompt type q d update and press enter.

10. The system may read back some info.

11. Upload your DAT file license via Maintenance > License Upload.

12. Reset system.

13. Check the system overview that the eMG80 has taken on the Unified software licesing format.

14. PGM 100 - Flexible VMIU/VOIU(MPB) channel - Ensure this is VMIU4 / VOIU8, to ensure the system will have VOIU resource.

once you have done this you can then upload the latest 2.2.24 kernal and app.

reminder turn pick up and transfer by flex key options back on under station programming .

 

[Sonnyabc]

Thank you for your Response Martin,


Just so I get this right,
would I be right in saying that the Early version of the Emg 80 needs the dat file to accept Licenses.
i realise that I am on Pre UC System.
is this dat file specific to that particular system ie do I need to supply the system S/N (which is not an issue)
I have uploaded the phase 1 Kernel file but the app file fails to load,
these are the files I am using
GS86M21Ag-KER
GS86M23CB_app

would you have the dat file which I need

ALternatively
Can I run the Emg80 as it is if I dont need the Unified features, as they are not applicable at this time,
Wil it still run the SIP aspect of it?

Thank you in advance
Sonny

 

[martinhodge]

you dont need to upgrade it to run sip .

you can just send your serial key off and order more voiu channels for the system if you are intending to run more than 2 channels of sip. as you get 2 built in the other 6 you need to buy licenses for . ( 8 total ) after that your need to get a voim8/24 unit or upgrade to phase 2 to run the extra swvoiu channels

the DAT file is specific to the system yes, so you will need your Serial Number to be sent off .

you upgrade the system, and then put the dat file in . dat files are for phase 2 systems only


its so you get the software assurance from E lg .

as if you dont put it in you will only get 60 days . but you can turn the alarm off if needed . all it means is after the 60 days you wont be able to upgrade the firmware any more with out getting the DAT file .

the dat file you will need to get from your suppler . in the UK that will be your re seller or wearepragma are the UK distributors but they will only deal with re sellers and trained engineers .

 

[martinhodge]

yes those are the correct files to go from phase 1 to phase 2 .

your not out of memory on the system are you clear the voicemails etc out .