Legit email go to junk folder.

[sergeys]

Hi everyone.
We are using Exchange 2003 SP2, and GFI mail essentials 12.0 installed on the same box.
Some time ago legit emails started going to the junk folder in users Outlooks. We added sender to whitelist in GFI and added senders to Trusted Sender in Outlooks, but they still go to junk. We called GFI and their support personnel looked through the logs, and told us that none of their filters are stopping those emails. Also they notices some strange addition to the headers in those emails.

X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname - admin.technobdserver.com
X-AntiAbuse: Original Domain - bentex.com
X-AntiAbuse: Originator/Caller UID/GID - [0 0] / [47 12]
X-AntiAbuse: Sender Address Domain - benexclusive.com

Does anyone know what this AntiAbuse is? and what admin.technobdserver.com is?
Is this somekind of antispam service?

People from GFI thought that this might be the problem.

Thank you all in advance.

 

[MarkArnold]

The message has come through a 3rd party hosted filtering soltuion. Google for AntiAbuse and you'll find it.

Are you using the Exchange IMF as well as GFI?