Legend Caller ID

[fonedude]

I have a legend with version 7 software. I have 408 LS/GS cards for incoming local calls and the 1-800 traffic comes in on a T-1 card. The customer has requested Caller ID. Will the 408 LS/GS cards send caller ID? And will the T-1 card send caller ID? Of course I realize that I need to have the carrier enable Caller ID. Is additional programming required? Do I need different CO cards?

 

[gregarican]

If I'm not mistaken the carrier should bring in ISDN PRI in order for you to receive caller ID and then the Merlin module should be a 100D or 100DCD card. That's the only way I have provisioned this in the past with Merlin. Perhaps there's a way to deliver caller ID from a straight T1 going through GS/LS cards but I'm not aware of it...

 

[ttech]

Fonedude,
The T1 has to ba a PRI and you will only get The number, No Name The 408s have to be GS/LS/ ID modules

You might be able to have the T1 provider install a Channel bank and break out the channels as LS lines and hook them to 800 LS/GL ID cards, but you will first have to find out how the T1 is set up (does it send DNIS digits? etc.)



Don

 

[gregarican]

To me wouldn't it be cheaper and less clunky to just order ISDN PRI from telco? Then you only need a single 100D/100DCD card on the Merlin rather than multiple GS/LS cards broken out from a channel bank. It saves money on cards, conserves cabinet space, and offers cleaner performance.

I guess if the service and equipment is already in place it might be a little too late. But if there's no ISDN PRI coming in then it doesn't matter. No caller ID.