We are using Voicemail Pro in IP Office mode. We are trying to find a way for someone to call in, leave a message, press a button (# maybe?) after leaving message to return to previous menu so they can go to another mailbox and leave a different message for someone else. System currently only allows caller to return to reception (main hunt group), which is no good if person is calling in after hours as there is no one available to transfer them. The caller has to hang up and call in again.
I've heard this can be done in Intuity mode but not IP Office mode. Has anyone else encountered this problem? Is there a solution?
I've heard this can be done in Intuity mode but not IP Office mode. Has anyone else encountered this problem? Is there a solution?