Leaving a conf w/o killing it

[LogicD]

Is there any way a conference can be initiated with an MLX-10DP phone between two outside trunks and then be able to drop from the conference leaving the two outside parties connected? (trnk to trnk transfer)

I have had other companies do this while on the phone with them so I know it is possible with some systems.

We are having a great deal of complaints due to the long periods of silence using only a trnk to trnk transfer.

Merlin Legend (< v6 as quickview is not supported)
MLX-10DP Phones

 

[tdaugirdas]

Use a # sign at the end of your trunk-to-trunk transfer - to let the system know you are finished dialing digits - it will go faster.

As for conferencing - unless you want to stay on the line - or put the call on hold - after connecting the two parties - as soon as you hangup - so does the conference. The only exception - I think - is if the conference originator is a QCC Operator position. So if you want to leave a conference - until it ends or temporarily - press "hold".

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[jinxs]

If you have loopstart lines you could order the centex feature....It's always called something else in other parts of the county..we call it centrex transfer. Then you could place a recall button on your phones....Instead of using transfer...you could use the recall button to initiate 3 way calls then drop off. I believe we pay $3 a month per line for the feature....Maybe $5.