Learning Space Check in/Check out, Tracking problems

[ganeshiyer]

Hi,

I am giving you my current setup and the problems I am facing.

environment:
Windows NT Server 4.0 sp6a.
RAM 256 MB
Java Virtual Machine Build 3802
MDAC version 2.1 sp2
Oracle 8.0.5
Windows Option Pack 4.
LLS 4.01a

Problem:
The tracking feature is not working.
I created a sample assesment page using the planner module facility.
The quiz is launched, but after answering the quiz, and the judge button is pressed nothing happens.Not even an error message.
when i tried to view the same assesment using the preview option in the admin interface, its giving a screen saying that
" Tracking disabled. your assesment was not tracked", on pressing the judge button after answering the questions.

I analysed the tables in oracle. The ITEMS table is getting updated correctly.It shows the response for every qusetion ,the correct response, the status whether the response of user is correct or wrong. But the PROGRESS table is not getting updated, in the sense that old values are repeated evertime, except the date field. The score or the user status or otherfields arenot updated.

Issues:
There are two other problems that occur which i would like to state so that, it may give something about where the problem could be:
1. When the student/admin interface is accessed through the Start Menu-Programs-LLS-Interface , im not able to open the page. The same thing occurs if i try to open the interface using "http:// localhost/learningspa.........". But whenaccesing the interface by using "

http://IP

ADRESS/lear... " , its opening.
2. There is a problem in check in and check out of courses. Once we check in or check out the courses, the status is not reflected in the admin interface.I have to restart the IIS service inorder to get the new status.

 

[govols]

You may already know this but.

The "Launch Standard Tracking Frameset" check box must be checked on the Activity properties page in the planner in order for tests created in LS to work. Also, try LS patches A-F.

Hope that helps.

 

[ommah]

there is an issue with checking in/out courses if your NT server is set to a timezone with a half hour increment. For example Adelaide, Australia is GMT +9:30 - we changed it to a different time zone +10:00 and this fixed all of our problems. It is now on the lotus support pages.