LDK-100 1

[jezt]

Not sure if this is the right place, but seem a good place to start.

A couple of years ago I bought a LDK-100 for my company. Over Christmas we found out that the company that use to supoport us went bust, so I have nowhere to go for help and support.

At presnet we just use the switchboard to make and recive calls via 4 ISDN/30 and 2 premicell lines. I'm sure it can do more, but how do I find out what, how to upgrade and program it.

Thanks in advance.

Jez,

 

[doktor]

Which country are you in?

I can direct you to the local dealer (distributor) in your country.
As LG-Nortel operates internationally, another dealer would often be able to help you.

As the LDK-100 can be accessed remotely through the ISDN lines, data changes can easily be carried out, also.

///doktor

 

[jezt]

We're in the UK.

I have installed LDK PCADMIN on my PC and made slight changes to the system, but PCADMIN doesn't seem to accomadate all changes. i.e. I can't find out how to change DDI's.

The LDK-100 came with 2 cabinets, but some time ago an engineer broke one of the cards and wanted to charge us a fortune to get us working again. We ended up another company fixing the problem, but now (for some reason I forget) all the cards in 1 cabinet with the 2nd cabinet turned off.

Now that company have gone bust, so we now have no support for the LDK-100.

1) What is the advantage of a second cabinet?
2) Do we need the 2nd cabinet? It has 2 cards (130316700 and 120771900) in it, but they are not pluged in.

I'd like explore what else we can do with the switchboard, like Remote worker solutions, VoIP, call routing and automated outbound dialling, but don't know where to look
and there is very little information on the web to help.

Cheers,
Jez.

 

[doktor]

Try to contact the company in this link.

http://www.capstanlg.com/index.php?option=com_content&view=article&id=62&Itemid=83

The second cabinet is needed to divide the load (power consumption and time slots) af all the boards in to 2 cabinets, instead of one cabinet.

Please post a list of boards of each slot in each cabinet.

The second cabinet, of course, has to be used, when installed.

///doktor

 

[doktor]

Hi again

To check and change data for the ISDN lines check this one: thread1613-1490511: PRI: PRI .

Your version of the ipLDK-100 and the LDK PC ADMIN program must match software wise.
1.
Check your s/w version of your ipLDK-100 by pressing [TRANS/PGM]+72. Read out all data from the display and post it here.
2.
Check LDK PC ADMIN program in the HELP tab.
Read out all data from the program and post it here.

The reason why some PGM's do not work is that the 2 s/w levels do not match.

In the next post I will show you some good web pages with documentation ans software for ipLDK.


///doktor

 

[doktor]

http://www.lg-nortel.es/lgnortel/areatecnica/softwareldkipldk/index.html

I need also to find one more...

///doktor

 

[doktor]

Here we are again.

This page is in russian, but I think that you can find your way:

http://www.artcom.ru/download/

///doktor

 

[jezt]

UK90P-3.6Df Jul/06
United Kingdom 1 Rack

Nothing prints out on the Help/About, but from the front screen of PCADMIN C.6Db 2006.09.13.

I'll check the cards in the cabinet, are the long numbers from the boards o.k?

Cheers,
Jez.

 

[doktor]

PCADMIN C.6Db 2006.09.13 means s/w version 3.6Db.
(C=3), and your ipLDK-100 has s/w UK90P-3.6Df Jul/06.

1 Rack is one cabinet, so the second cabinet cannot be used.

So, check your SLOTs (1-6) for the ipLDK-100.
Boards will be named:
DTIB12, DTIB24, SLIB12, SLIB6, DSIB, BRIB, PRIB etc.

Also, I would like to know about your processor board in the SLOT most right. I guess that it is an MPB or MPBE.
The daughter board (PMU1/PMU1E) on the processor board MPU/MPUE give the license to run 1 cabinet.

If the keyset display had shown 2 racks, then a daughter board (PMU2/PMU2E) on the processor board MPU/MPUE would have given the license to run 2 cabinets.

So I guess that the technician did not have a PMU2/PMU2E board, that maybe was defective, and he installed a PMU1/PMU1E instead. Hereafter he had to move all baords down to cabinet 1 to get them to operate again.

Looking forward to seing your posted board list here!



///doktor

 

[doktor]

You also wrote:

"what else we can do with the switchboard, like Remote worker solutions, VoIP, call routing and automated outbound dialling, but don't know where to look"

If you google for "LG-Nortel ipLDK-100" you will find out, that just upgrading it to s/w 3.8 you can have IP phones (Remoteworker solutions) and IP trunk, PC attendants console (ez Attendant) and different softphones (ez Phone).
So your telephony system is OK hardware wise.
Also s/w wise if you do not need the described features.

///doktor

 

[jezt]

That seems to ring a bell, I have dug out the broken card and it is a PMU2, he broken one of the white connectors off, but had a PMU1 card in his car.

He fitted this to get us working and then tried to charge us a fortune for the PMU1 board. We then fell out as I expected them to replace the PMU2 board, which they wouldn't. We then spoke to another company who again wanted a fortune for a new PMU2 board, so we stayed with the 1 cabinet.

To upgrade to s/w 3.8 do I need to buy a new PMU2 card?

Cheers,
Jez.

 

[doktor]

Hi jezt

It cannot be a PMU1 or PMU1E, as they can only be used for ipLDK-100 up to s/w 2.2.

So your "PMU1/PMU1E" must be an ASMU1N.

Pleas check what type your processor baord is.
It could be a MPBN, and you can see it if you look at it a bit from the right. The processor baord is placed in the most right slot.

With the hardware, I think that you are alright, but please post the names of all boards in the slots, also in the second cabinet.



///doktor

 

[SteveBUK]

Hello,

As doktor has said
the ipLDK 100 must be using an ASMU on the MPB to allow version 3.0 software or above to work .....

There are diffent types of MPB and ASMU - and one must have the correct combination of hardware.

You need to check the MPB - this could be an MPBS, MPBSN, MPB, MPBE or even an MPBN...
Same goes for the ASMU - could be ASMU1 or ASMU2, then different variations of those ASMU1E or ASMU2E, ASMU1N or ASMU2N

Once we establish what hardware you have - can advise further

Regards
Steve

 

[jezt]

Here we go!

Where there is a piggybacked board I have listed it next to the motherboard.

Cabinet 2 (turned off and 2 loose boards)

I 303167-00
I 207710-00 > I 201661-00

Cabinet 1

Slot 1 > I 309766-00 (Labelled DTIB12)
Slot 2 > I 207161-00 (Labelled DTIB12)
Slot 3 > I 309669-00 (Labelled LC0B4)
Slot 4 > I 206161-00 (Labelled SLIB6)
Slot 5 > I 206736-00 > I 201661
Slot 6 > I 302754-00 > 40202773/001-01
MPB > I 207344-00 > I 207707
> I 206501
> I 7KBR068
> I 522574
> I 206499
> I 303937

Hope this helps.

CHeers,
Jez.

 

[doktor]

Hi again

If you have a MPB and s/w 3.6, then the important "flash board" is named ASMU1 for one cabinet and ASMU2 for two cabinets.
The price of the ASMU2 is half of the ASMU1.
The price for 1 pcs. of ASMU1 is the same as for 2 pcs of keyset phones with 30 buttons, so these boards are expensive.
But if your system is running s/w 3.6 well, and you want to upgrade to 3.8, I see no problem.

I do not know the numbers of these boards, but I know the names. In one cabinet you can install 48 local phones and you have 30 phones already see below. Also 40 CO lines - i.e. trunks to the public PSTN network is possible.

Slot 1 > I 309766-00 (Labelled DTIB12)-> 12 dig. keysets
Slot 2 > I 207161-00 (Labelled DTIB12)-> 12 dig. keysets
Slot 3 > I 309669-00 (Labelled LC0B4)-> 4 analog CO lines
Slot 4 > I 206161-00 (Labelled SLIB6)-> 6 analog phones
Slot 5 > I 206736-00 > I 201661 -> pls. check name.
Slot 6 > I 302754-00 > 40202773/001-01 -> pls. check name
MPB > I 207344-00 > I 207707
> I 206501
> I 7KBR068
> I 522574
> I 206499
> I 303937

-> I would like to have:
1. make a [TRANS/PGM]+78 to see the licenses in your LDK.
2. Re-check the names of the boards in the 2. cabinet.
3. Re-check the boards in SLOT= 5, 6.

Use this link for off-forum discussions.

http://www.kandu.dk/spg97163.aspx

Thank you.

///doktor

 

[doktor]

Sorry.
I could not see the attachments, so you can just send them to my mail.

http://www.kandu.dk/spg97163.aspx

///doktor

 

[doktor]

Hi Jezt

I pasted your reply in here, so all can follow this case:

-----------------------------------------------
Hi Doktor,

Slot 5 is a LDK100 BRIB and has the 4 ISDN lines coming into it. -> This gives you 8 voice channels to the public
telephone network. (PSTN).
Slot 6 is a LDK300 VMIB2 -> Voice mail board (4 channels)

In Cabinet 2: (would require an ASMU2 to get operative!)

Slot 1 is a LDK100 BRIB -> This would give you 8 voice channels to the public telephone network. (PSTN).

Slot 2 is a GDK100 DTIB12/24. -> It is a DTIB12, which would give you the possibility to install 12 keysets (system phones).
[TRANS/PGM]+78 and it came back with KEY: N/A PCK: ->
No licenses are installet.

Summary:
Your system today (at s/w level 3.6) gives you the possibility to use:
* 24 keysets (system phones).
* 6 analog POTS telephones (like fax, modem)
* 8 ISDN channels for the public network
* 4 analog public lines (PSTN)

The processor board has "daughter boards" (piggy back) for
Modem, LAN connection and the famous ASMU1 board.

A good and stable system, taht you can use for many years.

To expand the system, buy an ASMU2 and upgrade to s/w 3.8.

If you will expand with PC attendant (ez Attendant) or CTI like applications (ez Phone) just upgrade to s/w 3.8, and buy the needed licenses.

If you want to expand with VOIP - IP telephones or IP trunk, you need to buy the ASMU2, and buy hardware (boards) named VOIBE and buy the needed licenses.
The VOIBE should be installed in the second cabinet.

As the ASMU1 and ASMU2 not are produced anymore, you could end up in having to buy the new MBPN with an ASMU2.

I am very sad that this system is not running with both cabinets, because with the correct ASMU board it would provide you the extra capacity of 12 system phones and 8 ISDN channels.

Let me hear your comments...




///doktor

 

[jezt]

Doktor,

Thank you so much for your time.

Looking at the board the engineer broke it's a PMU2, so I guess that the '2' enables the second cabinet?

Looking at the options where do I get a ASMU2 from? I have looked on eBay, but there are none there.

What is the difference between a LDK-100 and a IPLDK-100?

Cheers,
Jez.

P.S. I turned the system off to pull out some of the boards to get the names/number, but now our hold music is being played over our door phones!

 

[doktor]

Hi Jez

Sorry for the delay.

Looking at the board the engineer broke it's a PMU2, so I guess that the '2' enables the second cabinet?

->Yes, you are right.

Looking at the options where do I get a ASMU2 from? I have looked on eBay, but there are none there.

-> As I wrote, the ASMU2 is not longer produces anymore.
I would like to know what type your MPB (processor board) is:
MPB, MBPN, MPBE.
It should be visible w/o switching off the LDK-100, maybe a torch can help.

What is the difference between a LDK-100 and a IPLDK-100?
-> LDK-100 was the name of the system up to s/w 2.2
-> ipLDK-100 is the name of the system from s/w 3.0 and 3.6.
Now the system is delivered in s/w 3.8.


///doktor

 

[doktor]

Hi again

Q:
P.S. I turned the system off to pull out some of the boards to get the names/number, but now our hold music is being played over our door phones!

A:
This sound very strange.
Did you disconnect some cables?

Try to:
Push all boards and their connectors firmly, so they get better connected.

Maybe reset the system, using the reset button on the MPB.
Just press that button once and the system is up in 15 seconds. the MPB is the board most right.

Let me know about your success...

///doktor