LDAP failure

[MIKElaw]

6.5 running fine for years. One morning no one can log into Groupwise. Quickly find it's LDAP

The message on start up
UCMGR - 316 Serial Number Sync error. User count key file does not exist. etc.
Believe missing file is UCMGR.SYS but cannot find this file a the spare server or anywhere else.
LICENSE1 and LICENSE2 are both where they should be. Have tried TID 10071382 and 10053011 and no progress

Any help appreciated

 

[sstoppel]

Are you getting any NDS errors?

 

[MIKElaw]

No other errors at all except Virtual Office doesn't work which I take to be because no LDAP.

 

[marvhuffaker]

Check your PKI certificates. They expire by default after 2 years, and this will impact LDAP and any other secure service.

There is a tool called PKIDIAG that you can run. It will repair any problems that are found, and recreate certificates if they are expired.

 

[MIKElaw]

Thanks for the help. It fixed the main problem I will reboot in the morning and that should be that. Thanks Chaps

 

[MIKElaw]

A slight additional problem
Users can now start VO certificate and all that but username and password brings them to the Home Page with a users Search Screen at the top and a database view headed

"Please check your Username and Password "
"Edit Mail, Configuration"


What have we missed???

 

[marvhuffaker]

Do you have any custom certificates that are used just for VO? Check ConsoleOne and see if there are any other certs associated to your server (besides the 2 defaults)

Honestly I don't know, I haven't done much with VO and since its on its way out, I don't plan to. (Teaming + Conferencing is the replacement product)