ld 43 Can't do edd cs1000

[Rickg47]

error message
temu030 errno 0x4 failure opening file

temu032 failure opening database files for writing

Tanden Berg tape drive for backup

 

[ramsay]

I would suspect possible FMD or hard drive issue

Regards
John

 

[Firebird Scrambler]

It would help if you could post the hardware and software level / version please.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin

 

[Rickg47]

I believe the release issue is r7.6

I went back to site to query release and issue.

Now I can't login

TTY 11 SCH MTC BUG 14:09
OVL111 IDLE 0
>logi
USERID? XXXXXXX
PASS? XXXXXXX
OVL428

TTY 11 SCH MTC BUG 14:10
OVL111 IDLE 0

I do mostly network cabling and hardware set up. I do moves,adds and changes of tel sets on site. The customer thought they had a switch only contract with a vender ,which apparently now they don't Been trying to get them to come out for the last 3 weeks to fix at cost,haven't showed up.
My question is are these 2 problems possibly related,I would think maybe a major problem getting worse? Just need to convince customer
to call another vender.

 

[Firebird Scrambler]

I found this below which might solve your problem.

Details:
CS1000 CPIV or CPPM systems that fail to carry out backups, EDD, with temu0020 and temu0030 being generated due to a corruption in the table that maintains the partition blocks, which results in the loss of the /u drive

CS1000: How to recover '/u drive access loss' without warm/cold restart of Call Server (CS)

Problem Description

A corruption in the table that maintains the partition blocks results in a loss of the /u drive. Thus, any command that needs to write and read from the /u drive such as EDD, Set Inventory Generation, Schedule Telephone Inventory file generation, MDP ISSP, BKO, or PLOAD cannot be executed successfully.

When the status of the Fixed Media Drive (FMD) is checked from LD137, the /d drive that is linked to /u drive has -1 Byte free space. This is one of the symptoms of /u drive corruption as indicated below.

>ld 137
CIOD000
.stat

FMD
VENDOR: STI Flash 8.0.0
/p CAPACITY 318767104 Bytes
FREE SPACE 184156160 Bytes
/d CAPACITY 318767104 Bytes
FREE SPACE -1 Bytes
/e CAPACITY 318767104 Bytes
FREE SPACE 267821056 Bytes

RMD
VENDOR: STI Flash 8.0.0
/cf2 CAPACITY 127385600 Bytes
FREE SPACE 116492288 Bytes

Fix:
PP4/CPPM /U corruption fix

***************Excerise caution when doing this on a live system***********

Login the Problem Determination Tool (PDT) prompt and execute the following commands to recover the system without a warm or cold restart:

pdt>debug

dbg> dosFsShow /d

This command provides following output:
volume descriptor ptr (pVolDesc): 0x371e2c0 (example)

cache block I/O descriptor ptr (cbio): 0x51564e0 copy this value
auto disk check on mount: DOS_CHK_REPAIR | DOS_CHK_VERB_SILENT
max # of simultaneously open files: 82
file descriptors in use: 6
# of different files in use: 5
# of descriptors for deleted files: 0
# of obsolete descriptors: 5

can't mount volume

- directory structure: VFAT

FAT handler information:
- allocation group size: 8 clusters

- free space on volume: 332,607,488 bytes

value = 0 = 0x0

** Copy the cache block pointer value (in this case 0x51564e0)**

dbg> cbioRdyChgdSet(0x51564e0,0) Paste the pointer value that you
copied above here and execute the command.

This brings back the /u partition and the operations that depend on /u drive.

dbg> exit




Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website =

http://somertel.com

linkedin