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launch IM from GP Tools menu

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seavein

IS-IT--Management
Jun 11, 2010
1
US
thread632-1527234
(IM menu items in GP>Tools is grayed out)

has anyone solved this?
i have several clients with this issue.
GP10 sp3 and
GP10 sp4
IM is fully service packed

Microsoft says:
-verify reg keys
-re-install

been there done that - issue persists

thanks
Angel
 
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