selktech
Technical User
- Jun 4, 2012
- 2
I am troubleshooting a LaserJet M5035 MFP printer.
Printer is intermittently receiving error code 49.4C02, I looked it up and most of the issues is regarding the firmware. Thing is the firmware is up to date with 48.240.0b
Whenever the printer prints a big document it shuts down at 9mb every time
Also, Whenever its set to print two sided the printer jams. When it prints single sided it doesn't jam. Not sure if printing double sided is causing the 49.4C02 error code.
Printer is intermittently receiving error code 49.4C02, I looked it up and most of the issues is regarding the firmware. Thing is the firmware is up to date with 48.240.0b
Whenever the printer prints a big document it shuts down at 9mb every time
Also, Whenever its set to print two sided the printer jams. When it prints single sided it doesn't jam. Not sure if printing double sided is causing the 49.4C02 error code.