Hi all,
I have a Laserjet 5 printer which is connected to our network via a JD 170x. The priter will happily print word, excel, crystal reports (via citrix metaframe) and other such documents without error. When a user attempts to print from Sage Enterprise (client) from citrix metaframe, the printer displays "LC Load Letter" on the console requiring the user to press the 'online' button to continue the job.
The printer settings are all set to A4 (both trays) and the setup of the printer on the print server (a windows 2000 server) are also set the same.
Has anyone suffered this problem with one app and not another?
Thanks
millap
I have a Laserjet 5 printer which is connected to our network via a JD 170x. The priter will happily print word, excel, crystal reports (via citrix metaframe) and other such documents without error. When a user attempts to print from Sage Enterprise (client) from citrix metaframe, the printer displays "LC Load Letter" on the console requiring the user to press the 'online' button to continue the job.
The printer settings are all set to A4 (both trays) and the setup of the printer on the print server (a windows 2000 server) are also set the same.
Has anyone suffered this problem with one app and not another?
Thanks
millap