Laptop won't start

[bobshamrock]

Hi My laptop has been causing me some problems.
It likes to freeze and not start up. When it does get through it crashes and a blue screen comes up saying it has dumped some physical memory.
It says: STOP: 0x0000008E (0xC0000005, 0xAF5CE21D, OxAC9847E8, 0x00000000)
When it has worked I've scanned it using Adaware and Spybot and it removes some of it. I got a trial version of Avast and it got rid of all but one of the entries. I'm still having the same problems.
Canyone help?
Thank you
Bob

 

[BadBigBen]

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).

"STOP 0x0000008e" error message during Windows XP setup

I suggest also that you post the FILE that gets spat out by the BSOD...

then update BIOS on the Laptop... Then ChipSet, then display drivers... in that order...




Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."

 

[BadBigBen]

PS: This is normally the Virus Help Forum, You should have posted it in the correct subforum FORUM602, for future reference...

Ben

"If it works don't fix it! If it doesn't use a sledgehammer..."