Laptop is infected need help

[DigitelD]

I connected to a customers network today and somehow got a nasty virus. I cannot open my Spybot. Almost everytime I open IE7 another window opens. If I search on Google or any other engine and click on the desired item it will redirect to another website. Here is my hijackthis log:
Logfile of HijackThis v1.99.1
Scan saved at 6:04:04 PM, on 8/7/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Internet Explorer\Iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Content Filter\SafeEyes.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\Program Files\TEST\mbam.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\TEST\mbam.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Documents and Settings\Dwayne\Desktop\Unused Icons\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://nortelnetworks.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:6711
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: XML module - {500BCA15-57A7-4eaf-8143-8C619470B13D} - C:\WINDOWS\system32\msxml71.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: foxnewstalk Toolbar - {5b79bc2a-25c2-4f2a-bb86-606ea88ab950} - C:\Program Files\foxnewstalk\tbfox1.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: SysShield IE Popup Blocker - {9A23B8A4-C6C9-4A68-8FA6-5F905DC8FF80} - C:\Program Files\SysShield Tools\Internet Eraser\pkext.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.15642\swg.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\YTSingleInstance.dll
O3 - Toolbar: AbsoluteShield - {EE9DD090-902D-4623-9360-FB7D8666202B} - C:\Program Files\SysShield Tools\Internet Eraser\AbsoluteBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: foxnewstalk Toolbar - {5b79bc2a-25c2-4f2a-bb86-606ea88ab950} - C:\Program Files\foxnewstalk\tbfox1.dll
O3 - Toolbar: Safe &Eyes Toolbar - {430DDB4F-38CC-4E91-AF33-4157334EC937} - C:\Program Files\Internet Content Filter\setoolbar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\QtZgAcer.EXE
O4 - HKLM\..\Run: [EPM-DM] c:\acer\epm\epm-dm.exe
O4 - HKLM\..\Run: [ePowerManagement] C:\Acer\ePM\ePM.exe boot
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ICF] "C:\Program Files\Internet Content Filter\SafeEyes.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\TEST\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - HKCU\..\Run: [Monopod] C:\DOCUME~1\Dwayne\LOCALS~1\Temp\b.exe
O4 - Startup: AbsoluteShield Internet Eraser.lnk = C:\Program Files\SysShield Tools\Internet Eraser\cseraser.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: TSP Launcher.lnk = C:\Program Files\Nortel\Shared Files\NTSPInit.exe
O4 - Global Startup: VPN Client.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O10 - Broken Internet access because of LSP provider 'icf.dll' missing
O11 - Options group: [INTERNATIONAL] International*
O15 - Trusted Zone:

http://help.lockergnome.com

O15 - Trusted Zone:

http://*.youtube.com

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) -

http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab

O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) -

http://www.musicnotes.com/download/mnviewer.cab

O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) -

http://downloads.ewido.net/ewidoOnlineScan.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper200711281.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://www.update.microsoft.com/mic...ls/en/x86/client/wuweb_site.cab?1229538090175

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1229538055285

O16 - DPF: {7E0FDFBB-87D4-43A1-9AD4-41F0EA8AFF7B} (Net6Launcher Class) -

https://ssl.thpltd.com/net6helper.cab

O16 - DPF: {84B7AC1D-9AD1-474F-B6B0-FE1641DBFDFA} (ScanFile.FileScan) -

http://www.contentpurity.com/xp/ScanFilexp.CAB

O16 - DPF: {8EC18CE2-D7B4-11D2-88C8-006008A717FD} (NCSView Class) -

http://63.241.168.238/ae/ecwplugins/ncs1.cab

O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft Terminal Services Client Control (redist)) -

https://labops-out.cisco.com/tsweb/msrdp.cab

O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} -

http://a248.e.akamai.net/f/248/5462...img/operations/symbizpr/xcontrol/SymDlBrg.cab

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) -

https://nortelsupport.webex.com/client/v_mywebex-t20/support/ieatgpc.cab

O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) -

https://secure.logmein.com/activex/ractrl.cab?lmi=100

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = thpnet.com,digitel-corp.com
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = thpnet.com,digitel-corp.com
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Notebook Manager Service (anbmService) - OSA Technologies Inc. - C:\Acer\eManager\anbmServ.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: BCMCCPROXY Service (BCMCCPROXY) - NORTEL - C:\Program Files\Nortel\Shared Files\BCMCCProxy.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Google Update Service (gupdate1c9f5b5719e8f40) (gupdate1c9f5b5719e8f40) - Unknown owner - C:\Program Files\Google\Update\GoogleUpdate.exe" /svc (file missing)
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Nortel IP Softphone 2050 QoS (i2050QoSSvc) - Nortel - C:\Program Files\Nortel\IP Softphone 2050\i2050QosSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Ixia Performance Endpoint (IxiaEndpoint) - Ixia - C:\Program Files\Ixia\Endpoint\endpoint.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: SonicWall VPN Client Service (RampartSvc) - SonicWALL, Inc. - C:\Program Files\SonicWALL\SonicWALL Global VPN Client\RampartSvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Any help would be appreciated.

SHK Certified (School of Hard Knocks)
NCSS

 

[DigitelD]

I know that one thing it is infected with is the B.exe. I have tried to scan and nothing picks it up online. I have tried to use different downloadable safe scanners and they will not run.

SHK Certified (School of Hard Knocks)
NCSS

 

[xit]

When one gets to that state, your options are limited. I know this is a pain, but what I do in this case is to remove the hard drive, put it in a usb adapter, hook it up to another computer & then scan it from there with a good anti-virus program also a good spyware-adware program.

xit

 

[BadBigBen]

1. Download the latest HJT, and then post a new log:

http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis

2. Download MBAM

http://www.malwarebytes.org/mbam.php

3. download SuperAntiSpyware

http://www.superantispyware.com/

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

 

[sggaunt]

Its also good practise to renameing the HJT executable before you run it.
e.g. to hijackmoon.exe.


Steve: N.M.N.F.
If something is popular, it must be wrong: Mark Twain

 

[kjv1611]

I have tried to scan and nothing picks it up online. I have tried to use different downloadable safe scanners and they will not run.

Anytime you say you've scanned with anything, make sure you tell us WHAT you scanned with, and HOW - aka normal or safe mode..

Also, a couple other good malware scanners:
Mwav Antivirus - free to scan, you have to buy to fix, BUT it will tell you WHERE the infections are, so you can manually fix them - just be extremely careful, as some are in the registry, and messing with the registry is not for the faint of heart.

DrWeb CureIt - excellent scanner as well

Neither of those require installation, you just download and run. I'd actually suggest running DrWeb CureIt first of the two. It is probably a better scanner as well. I have detected and removed a handful of baddies with MWav that some other AV/anti-malwre/antispyware apps couldn't remove.

Also, once you get your system clean, you could also install SpywareBlaster - it's just a good protection program that makes sure your systme settings are "up to par" protection wise. It does not run in the background, so system resources isn't anything to think about with this one.

--

"If to err is human, then I must be some kind of human!" -Me