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LAN CTE not finding lines

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cndr99

Programmer
Jun 5, 2016
71
CA
Frustrated!

I had it working at one time - but since a clean reinstall of my office computer (Windows 7 Pro SP1), I can't get the LAN CTE installer from my BCM 3.7 to pick up any lines from the BCM on my network. It throws the error "Line Add Provider Error: Operation Failed." and later, "Can't retrieve RPC Network Address"

I can ping the BCM - access its homepage, softphone 2050 works, but Personal Call Manager won't work anymore.

I've added privileges for the machine name, user account, IP address, all to no avail...what am I missing here? The machine won't enable any TAPI drivers to access the BCM...? Tried DOS command TCMSETUP /C machinename, but no dice.

Resorting to Virtual Machine with Windows 98SE doesn't work either...so I believe its a setting on the BCM that I have missed or a service inadvertently disabled...

Any ideas?
 
Are you 32 or 64 bit? 64 is not supported.
Otherwise maybe try running setup as administrator.






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I've got 64-bit. D'oh haven't tried setting it up as administrator yet...!

 
Naaa. That didn't work.

Strange - I had this working before...maybe i had a different version?
 
You sure you had 64 bit before? I am under the impression it will not work on 64 bit because Tapi was only design for 32 bit back then.

Try XP Virtual 32 bit on your 64bit host.

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