I have an extension that cannot be reached from the system directory. If someone calls our main number, hits *2 and hits the first 4 digits of this guys last name, it bounces back to the operator.
I'm trying to use winspm to correct this problem, but I can't find where to make the change. I thought it was under labeling, but it seems that only changes the name that shows up on the screens of our internal phones. Can I use Winspm to correct the name in the directory ? Can anyone point me in the right direction ?
Thanks,
Bill
I'm trying to use winspm to correct this problem, but I can't find where to make the change. I thought it was under labeling, but it seems that only changes the name that shows up on the screens of our internal phones. Can I use Winspm to correct the name in the directory ? Can anyone point me in the right direction ?
Thanks,
Bill