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l jet 4650 13.20.00 error 1

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graham1950

Technical User
Oct 4, 2005
2
GB
I know the book says jam in top cover area ,ive checked but not found anything . is there a sensor test so i may narrow it down . OR does anyone know the fix ? thanks , graham
 
I was recently getting 13.1 errors... thought the paper path was clear... on disassembly, I found one little piece of paper wedged BEHIND the paper sensor, keeping it from moving.

Chances are you've got a similar issue. The other thing I've seen happen is that since they use optical sensors, a build-up of paper dust in the sensor will cause it to think there's a jam. Try blowing out the optical sensors with some compressed air.



Just my 2¢

"In order to start solving a problem, one must first identify its owner." --Me
--Greg
 
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