Hi all, we use an ESI VoiceWorks 16 vm system with our KXTD1232. I would like to be able to have the auto attendant of the vm transfer a call to one of the KXTD1232's extension groups. After searching through all of the manuals I have, it looks like I can assign a floating number to an extension group, but I can't find any documentation that explains how to do it. I know that it something to do with program location 813, but I use a programator to configure the kxtd, and it doesn't seem to know about that, nor can I find any meaningful descriptions of how to use 813. Thanks in advance for any help you can give.
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KXTD1232 Ring to Extension Groups? 2
- Thread starter RichSNJ
- Start date
-
2
- #2
rivet
Programmer
- Mar 20, 2005
- 336
sorry about the lenth of this you will need to print this off hope it helps
...you want to be able to ring 1 no : and have all the phones ring automaticly.....is this what you are looking for...?? if so then read on
1. the first thing you need to do is switch on a group when doing this make sure that you work on is not allready in use (make sure it says disabled.)
once the groups are working internaly then you will need to setup the voicemail route...but we will get to that later
switch on the group
Description Used to enable or disable hunting and set the Station Hunting type
for each hunting group. There are six Station Hunting types
available: Circular, Uniform Call Distribution (UCD), Voice Mail
(VM), Automated Attendant (AA), Ring, and No Reply . If
circular hunting is assigned for a group, all of the extensions in the
group are hunted until an idle one is found. If UCD is
assigned, group members are hunted in circular way, starting at the
extension following the last one called. If Ring hunting is assigned,
all of the extensions in the group ring simultaneously. If No Reply
hunting is assigned, the extensions in the group are hunted in order
of registration for a programmed interval of time.
Selection • Hunting group number: 01 through 32
Default All hunting groups – Disable
Programming 1. Enter 106.
Display: Hunt Type
2. Press NEXT.
Display: Group NO?®
3. Enter a hunting group number. (ENTER 01 HERE.)
Display example: 01: Disable (CHANGE TO RING )
4. Keep pressing AUTOANS/MUTE until the desired selection is
displayed.
5. Press AUTODIAL/STORE.
8. Press HOLD.
NEXT WE NEED TO TELL THE SYSTEM WHICH PHONES TO RING
Description Assigns the extension numbers which belong to each hunting
group. An incoming call is hunted in the order of registration
except for Ring hunting.
Selection • Hunting group number: 01 through 32
• Extension number: 2 through 4 digits, 12 numbers (max.) /
Disable (No entry)
Default Location number 01 through 32 – Disable
Programming 1. Enter 131.
Display: Hunt Group Asn
2. Press (SP PHONE.)
Display: Group NO?®
3. Enter a hunting group number.(ENTER 01 HERE)
Display example: 01:01 Disable
4. Enter an extension number.
To delete the current entry, press CLEAR.
To change the current entry, press CLEAR and enter the new number.
5. Press STORE.
6. To program another extension to the same group, press
SP PHONE and repeat steps 4 and 5.
WHEN FINISHED ADDING EXTS
8. Press HOLD.
LASTLY
GIVE THE GROUP A NUMBER
Description Assigns the floating numbers for the External Pager, modem,
Digital Test Access (DTA) and Hunting Groups. These numbers
can be used the same way extension numbers are used for station
access.
Selection • Floating station: KX-TD816 – Pager1 / Pager2 / DTA /
Hunting Groups 01 through 32
KX-TD1232 – Pager1 / Pager2 / Pager3 /
Pager4 / MODEM / DTA /
Hunting Groups 01 through 32
• Floating number: 2 through 4 digits these numbers can have a preceeding 100 or 200 number dependent of your location ie in the states extno: are 101,102,and so on ..in europe ext no: are 201,202 and so on
Default KX-TD816 – Pager 1=196; Pager 2=197; DTA=199;
Hunting Groups 01 through 32=Not stored
KX-TD1232 – Pager 1=196; Pager 2=197; Pager 3=196;
Pager 4=397; MODEM=399; DTA=299;
Hunting Groups 01 through 32=Not stored
Programming 1. Enter 813.
Display: FLT EXT NO.
2. Press SP PHONE KEEP PRESSING UNTIL YOU SEE HUNTING
3. Enter a floating number.TYPE THE EXT NUMBER IE (290)
4. Press AUTODIAL/STORE.
7. Press HOLD.
THATS IT WOULD TAKE 5 MINS WITH THE SOFTWARE
hope this helps
peter
...you want to be able to ring 1 no : and have all the phones ring automaticly.....is this what you are looking for...?? if so then read on
1. the first thing you need to do is switch on a group when doing this make sure that you work on is not allready in use (make sure it says disabled.)
once the groups are working internaly then you will need to setup the voicemail route...but we will get to that later
switch on the group
Description Used to enable or disable hunting and set the Station Hunting type
for each hunting group. There are six Station Hunting types
available: Circular, Uniform Call Distribution (UCD), Voice Mail
(VM), Automated Attendant (AA), Ring, and No Reply . If
circular hunting is assigned for a group, all of the extensions in the
group are hunted until an idle one is found. If UCD is
assigned, group members are hunted in circular way, starting at the
extension following the last one called. If Ring hunting is assigned,
all of the extensions in the group ring simultaneously. If No Reply
hunting is assigned, the extensions in the group are hunted in order
of registration for a programmed interval of time.
Selection • Hunting group number: 01 through 32
Default All hunting groups – Disable
Programming 1. Enter 106.
Display: Hunt Type
2. Press NEXT.
Display: Group NO?®
3. Enter a hunting group number. (ENTER 01 HERE.)
Display example: 01: Disable (CHANGE TO RING )
4. Keep pressing AUTOANS/MUTE until the desired selection is
displayed.
5. Press AUTODIAL/STORE.
8. Press HOLD.
NEXT WE NEED TO TELL THE SYSTEM WHICH PHONES TO RING
Description Assigns the extension numbers which belong to each hunting
group. An incoming call is hunted in the order of registration
except for Ring hunting.
Selection • Hunting group number: 01 through 32
• Extension number: 2 through 4 digits, 12 numbers (max.) /
Disable (No entry)
Default Location number 01 through 32 – Disable
Programming 1. Enter 131.
Display: Hunt Group Asn
2. Press (SP PHONE.)
Display: Group NO?®
3. Enter a hunting group number.(ENTER 01 HERE)
Display example: 01:01 Disable
4. Enter an extension number.
To delete the current entry, press CLEAR.
To change the current entry, press CLEAR and enter the new number.
5. Press STORE.
6. To program another extension to the same group, press
SP PHONE and repeat steps 4 and 5.
WHEN FINISHED ADDING EXTS
8. Press HOLD.
LASTLY
GIVE THE GROUP A NUMBER
Description Assigns the floating numbers for the External Pager, modem,
Digital Test Access (DTA) and Hunting Groups. These numbers
can be used the same way extension numbers are used for station
access.
Selection • Floating station: KX-TD816 – Pager1 / Pager2 / DTA /
Hunting Groups 01 through 32
KX-TD1232 – Pager1 / Pager2 / Pager3 /
Pager4 / MODEM / DTA /
Hunting Groups 01 through 32
• Floating number: 2 through 4 digits these numbers can have a preceeding 100 or 200 number dependent of your location ie in the states extno: are 101,102,and so on ..in europe ext no: are 201,202 and so on
Default KX-TD816 – Pager 1=196; Pager 2=197; DTA=199;
Hunting Groups 01 through 32=Not stored
KX-TD1232 – Pager 1=196; Pager 2=197; Pager 3=196;
Pager 4=397; MODEM=399; DTA=299;
Hunting Groups 01 through 32=Not stored
Programming 1. Enter 813.
Display: FLT EXT NO.
2. Press SP PHONE KEEP PRESSING UNTIL YOU SEE HUNTING
3. Enter a floating number.TYPE THE EXT NUMBER IE (290)
4. Press AUTODIAL/STORE.
7. Press HOLD.
THATS IT WOULD TAKE 5 MINS WITH THE SOFTWARE
hope this helps
peter
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