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kxtd 816 line apperance key flashing but no ring

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montyzummer

IS-IT--Management
Oct 6, 2010
2,999
GB
hi all,

Have a KXTD-816 on BRI trunks , customer is reporting every once in a while, line keys flash but there is no auidble ring, on testing I cant recreate this fault and programming looks fine ...any suggestions?

Thanks in advance.

APSS (SME)
ACSS (SME)
 
Are all the numbers programmed in the Ddi table. Could be ringing a number not setup on the system
 
yes checked that , was thinking delayed ring but all set to immidiate.

thanks

APSS (SME)
ACSS (SME)
 
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