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KX-UT670 on NS700 - registered, but shows fault in WebMC and unable to make calls

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Durzel

IS-IT--Management
Jun 4, 2021
24
GB
Hi,

I'm trying to add a KX-UT670 phone to our NS700 PBX. I have not purchased any additional licences for it, but it says that it has 4 "IP Proprietary Telephone/P-SIP Extension (ch)" ones pre-installed. We appear to be running firmware 004.22016.

Screenshot_2022-01-11_at_11.10.03_hvwsqv.png


I am able to manually register the phone, and the phone picks up the name of the extension, but in the NS700 it shows up as "Fault" with no IP address.

As an aside - I am able to use a KX-HDV230 phone with the NS700 without issue (these phones don't require registration, I'm guessing they are a different type?).

The only change I have made to the ports on the NS700 so far is changing the default 5060 port to something else. All of the other ports are the default ones.

Does a UT670 phone require additional licences on the NS700?

Thanks in advance,

Darren
 
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