KX-TDA100 - SMDR - Some outgoing calls only displaying 8 dialed digits (expecting 10)

[S. Tolliver]

This is an SMDR snippet from our logs. The 1st line is showing a valid dialed number (1812889990)
From time to time, we'll see a dialed number as in line 3 (50236799) which represents a partial number (incomplete). The 1st 3 digits are a valid area code (502), followed by only 5 digits. What is preventing the display of the full 10 digits?

12/21/12 09:51AM 115 05 18128899990 00:04'28
12/21/12 09:42AM 208 06 <I>5023414100 0'00 00:00'32
12/21/12 09:43AM 115 05 50236799 00:03'13
12/21/12 09:46AM 208 07 <I>5025874000 0'00 00:04'05

NOTE: We also see 7 digit numbers come up, which we can interpret as local numbers, where we can assume the local area code.

Is there a setting to prevent this? Is there a need for an upgrade in hardware, etc?

Thanks

 

[Mike_K]

Try set "Dialling Plan" for CO-5.
What type is CO-5 analog or digit?

 

[Chinh Nguyen]

I see this is dial outgoing call right, maybe User delay long time when dial number the pabx will timeout receive dial number, you can checking again many times with short time when dial.