KX-TDA 30 issue, phone type not changing and not working!

[teleuser]

I have a problem installing a KX-T7665 on my KX-TDA 30 telephone system. The phone is installed into Slot 1 (S-Hybrid), Port 2 that was previously a SLT extention. Now I want it to be a DPT(40v) extention but it doesn't change automaticly and I can't find an option to change this.

Also in slot 1, if its releavant, I have 2 APT(15v) telephones and another DPT(40v) telephone.

Whats the issue here and why won't it work? Can anyone help me?

 

[cwc3]

do you have the maintainance console?

 

[teleuser]

Yes I have the maintainance console!

 

[cwc3]

look in port programing I'll bet the dxdp is OUS for that port

 

[phonetech007]

Try putting it ous then plug in the phone, then put the port back in service. DXDP should not be the problem. also make sure the jack is wired for a digital phone the you are looking for the pair that wires to the black,yellow.

 

[mattKnight]

Does the phone have dialtone?

Take Care

Matt
If at first you don't succeed, skydiving is not for you.

 

[ProviderReborn]

What SW is your TDA on. I thought the very first release did not support DXDP. We had to upgrade a couple of our first TDA's for this to work. But this was around release 1.

 

[chris0010]

While the handset is plug into the unit directly, reset the system and see if that works first.

 

[Trotski]

Make sure you have the appropriate 4 wire cord to connect between phones (a 2 wire will connect an SLT)