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KX-TD1232 and KX-T436 and KX-TG7875S

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jjsmd

Technical User
Jan 13, 2016
1
US
I have a client that has the KX-TD1232 with several KX7436 phones with the extra XDp port.

They got a KX-TG7875S cordless phone ( which doesn't work with the KX-td1232 system) and plugged it into the XDp port on one of the phones.

When they pick up the cordless they get an internal line from which they can dial 9 and get an external line.

1) the problem is if there is a call on say Line 1 on a regular phone and they try to get it on the cordless when they dial 9 they will automatically get selected to Line 2 ( or 3 etc..)

Is there any way they can transfer to a specific outside line , instead of automatically being transfered to next available?

Thanks, appreciate any help.

jjsmd@yahoo.com
 
Split lines into different trunk groups.
Use direct trunk group access instead of 9.
 
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