KX-TD1232 and Intercept ...

[rkfoley]

Hello,

Started having a problem this AM and to be honest don't readily see why.

I have, during day operation, and intercept of 4 rings to the voice mail extension 165. The ports on the TVS-50 are set to immediatly answer.

Today on several occasions, person that answers phone out this am, the VM never answered after the 4 rings ... the lines just rang and rang ... I called after the problem was brought to my attention ... with no other calls going on ... 4 times ... the vm only anser 2 of the 4 calls ... the other 2 just rang and rang ...

This has worked apparently without problem for about 3 weeks since the VM install.

Any thoughts?

Thanks - Rick

 

[Hitechbuzz]

I would make sure that the call is going to 165 with a butt & then check 166 just be certain that the calls are getting into the VM.
Cheers

 

[BTBZ]

You can power dowm KSU see if that help it.
Also check that the KSU is in the Day/Night Mode.