KX-TA824 CO jumping

[pbxer101]

Hello All,

I got a couple questions about CO jumping. I have a KX-TA824 and when CO1 is busy I'm trying to make it jump to CO2 using the same main number but with 2 different lines. Is this possible? Any thoughts? Any help would be much appreciated.

 

[obtsystems]

this has to be done by your telephone line provider. and is called hunting or rollover line

 

[icstech12]

It's surpising how many people (usually in sales) say that the phone system does that. The correct terminology is hunting; line hunt, rotary group, etc may also be used (in Australia anyway).

 

[halogenb]

Is Hunting different from setting Line Preference-Outgoing to Idle? Just newbie here trying to look info for 824

 

[obtsystems]

Line Preference is for outgoing calls, incoming call hunting is handled by provider

 

[LkEErie]

You can set up a "poor man's hunt" if you set CF-Busy to a line. We have done it, but the "gotcha" is it will usually only take one hop, as in if you have L1,L2 and L3, you can make 1 humt to 2 and two hunt to 3, but the expected call to line 1 will only take one hop to 2 and not to 3.

LkEErie

 

[obtsystems]

over here, hunting is free, and call fwd would cost price of local call every time