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KVM50 - How to remove Expired Messages

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lcameron

Technical User
Sep 4, 2019
1
CA
Good Day,

I've inherited a Panasonic TVM50 at a business I help with, and for the last month the default mailbox has alerted about storage over 80%
I do have access to the Maintenance Console application and can run the Memory Card usage report and confirm its over 80%, and the Mailbox Usage report shows 137 Expired messages using up 1:41:40 of my recording time, but I can't figure out how to remove the expired messages. I have asked the staff if they are able to retrieve them via the phone, but they have not been able to access them.
We are using SMTP to deliver the messages to a mailbox, but I did not enable message deletion as a failsafe if the mail server goes offline.

Thanks in advance,
-lcameron
 
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