KSU DNs and VM DNs & routes

[DocRobotnik]

Hi all! In my KSU my Dn are 3xx and my voicemails Dn are 4xx, there is a way to make them all working from dialing on intercom ?

My second question is, i have few custom external routes Dns 2xx, there is a way to make them available from the Norstar Voicemail 4.0 for external incomming calls ?


Thanks,
Mike

 

[curlycord]

Your first question makes no sense....rephrase it please.
Second question requires MCDN key codes for the NAM.

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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[DocRobotnik]

Sorry my English is weak sometimes ^^

I want mean, there is a way to dial the voicemail extention from internal without using F980, dial the voicemail DN like an normal extention by Intercom button.

Mike

 

[norstarboy125]

Dialing the DN works the same as using f980. No real benefits to it.

Charm City Communications

http://www.charmcitycommunications.com

 

[curlycord]

-Dialing the DN rings the set
-Dialing the mailbox number while in Auto Attendant will take you right into the mailbox.
-Dialing the mailbox number from a phone will yield "Not In Service" unless there is a DN with the same number and has a mailbox with matching number, it the mailbox is not matching then you would go to the wrong mailbox of course.
-F980 is the Leave Message feature
-Dialing the DN of voice mail (F985 to see it) is the same as doing F981





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curlycord

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca

 

[DocRobotnik]

Ah thanks all for informations! I thought there was a way to dial a voicemail from a phone wihtout doing F980 like in VoIP systems.

And thanks curlycord the the information about "MCDN key codes for the NAM" there is a website to see all NAM capability feature available to buy ?

Mike

 

[cook1082]

To transfer a call to a dn directly is F 986.