I am trying to get an AVAYA doorphone to work on a 4620 IP phone. The problem is the keypad on the IP phone is not active after you answer the door phone so you cannot key in the ** code to open the door. It works if the doorphone rings to an analog phone. On the 302 console there is a feature dont-split which allowed the operator to use the keypad but that feature is not available on the IP Phone. Any ideas. Thanks.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Keypad Operation on an IP Set
- Thread starter mbccs
- Start date
- Thread starter
- #3
Dang. I hate to even suggest it (risking sounding too much like Tier II), but is the CLAN and medpro firmware up to date? Also, check your country options and see of you can't increase the gain between loss groups. Feel free to ignore as these are just guesses.
Obviously, there are no other problems between IP and analog connected devices (i.e. Audix)?
Obviously, there are no other problems between IP and analog connected devices (i.e. Audix)?
- Status
Similar threads
- Locked
- Question
- Locked
- Question