Keycode problems

[vortec1]

Hey all,
I have a Rls.7.5 CS1000 HA that we are going to DE install and we are in the process of moving the licenses from this Switch to three other switches' which we can do for free with AVAYA providing we send AVAYA an SLT to prove we down graded to originating Switch. While trying to downgrade it validates the keycode but will not install it because as you can see from the printout it says(the newly configured ISM limit is less than the actual usage)although we did not out any of the Phones or anything else we are downgrading, I understand it should blow away the licenses anyway. Any ideas why this will not load? Or is there something I need to remove first? Thanks in advance




Licenses in the 1st keycode 2nd keycode
Loop : 0 0
Sys TNs : 65535 65535
ACD DNs : 24000 24000
AST : 0 0
DCH : 255 255
AML : 16 16
MPH DSL : 64 64
RAN CON : 20 0
RAN RTE : 512 512
MUS CON : 20 0
Brand Index : 2 2
ACD Agents : 10 0
BRI DSL : 10000 10000
IP Users : 150 0
DECT Users : 0 0
DECT Visitor Users : 0 0
ITG ISDN Trunks : 0 0
PCA : 0 0
H.323 Access Ports : 0 0
SIP Access Ports : 74 0
Basic IP Users : 0 0
SIP Converged Desktops : 0 0
SIP CTI TR87 : 0 0
Temporary IP Users : 0 0
Mobile Extensions : 0 0
Telephony Services Users : 2 0
Converged Mobile Users : 0 0
Avaya SIP Lines : 2 0
Third Party SIP Lines : 0 0
Traditional Telephones : 57 16
IP Attendant Consoles : 0 0
IP RAN CON : 0 0
IP MUS CON : 0 0
IP Media Sessions : 0 0
ELC Access Ports : 0 0

Common packages for both keycodes:
0-2 4-5 7-14 16-21 23-29 32-64
67 70-77 79-81 83 86-93 95
98-103 105 107-111 113-121 125 127
129 132-133 139-141 145-155 157-164 167
170 172-175 178-181 183-186 191-192 202-210
212 214-216 218-219 222-225 227-229 233-235
240 242-243 245 247 249-251 253-254
256 258-259 261 263 286 291
296-297 299 301 305-307 310-312 315-316
321 324 327-334 337 348 350-351
362 364 368 380-382 384-388 393-394
397-404 406-408 410 412-418 420 422

Additional packages in the 1st keycode:


Additional packages in the 2nd keycode:

.knew rmd


The following keycode files are available on the external media RMD:


Name Size Date Time

-------------------- ------ ----------- -------

<CR> -> <1> - KEYCODE.KCD 1114 Dec-03-2013 12:42

<q> - Quit


Enter choice>



SRPT4612 KC: file /u/direct.tmp has been copied to /p/sl1/direct.new

SRPT4612 KC: file /cf2/keycode/KEYCODE.KCD has been copied to /p/install/keycode
.new

SRPT4612 KC: file /p/install/keycode.new has been removed
CCBR032 New keycode is not activated because the newly configured ISM limit is l
ess than the actual usage.
CCBR005 Failed to submit the new keycode

SRPT4612 KC: file /p/sl1/direct.new has been removed
.
SRPT068 FBF: Could not send [/p/install/KEYCODE.NEW] file to the remote node
for IISM KEYCODE Application because the file could not be opened. (error n
o = 0x380003).
Problem occured while sending message type 1.

SRPT079 IISM: File transfer failed. Retry. FBF failed to send
file for App ID 1 parameter = 4, srcFile = [/p/install/KEYCODE.NEW],
tarFile = [/e/temp/KEYCODE.NEW].

 

[Firebird Scrambler]

I can see that the difference is Traditional Telephones from 57 to 16 sets. I think you might need to out the sets first to leve it with just 16 before you carry out the keycode change.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[biv343]

Correct as stated above. You need to out the phones that aren't needed any longer before the system will decrement the licenses. If you out 41 digital/analog sets then the new keycode will apply properly.

 

[biv343]

Actually you've got a lot more than just traditional sets that need to come out. IP sets, SIP trunks, ACD queues, etc need to be decremented.

If this system is going to be de-installed and the database isn't needed any longer, you might find it quicker to reload software, install the default database and load the new keycode.

 

[vortec1]

Thanks all, I was under the understanding it would just delete to the reduced number but I will remove all the unused item's.

THANKS AGAIN!!

 

[KCFLHRC]

Info is in the NTP's

Note:
As of Communication Server 1000 Release 7.0, new ISM limits can be activated without sysload if they
are greater than or equal to the actual ISM usage in the system. Otherwise, installation of the new
keycode is blocked.