This is the first time I am setting up an IPO in Key System Mode. Can I setup the IPO in Key System Mode with an Essential license? Is there any reason to?
Thanks.
Yes. and Yes. There is more flexibility for programming (hunt groups especially) with essential edition. If you do choose essential mode, then put your lines on buttons 1,2,3 etc (depending upon how many lines) and then put your call appearance buttons after that so the users will auto grab an outside line for dialing out.
Thanks, I have done that with Essential mode. With Basic mode I have the ability to use ALS to program what buttons are picked when you go off hook. Do you know if Essential Edition has that ALS ability?
It doesn't work the same. You need to move the line buttons so they appear before the CA buttons or else it defaults to the CA buttons. That is the only benefit of basic mode versus using essential in my opinion.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.