K155 phone firmware 1

[teletechman]

Just trying to understand this phone, I want to get one installed but am not sure which firmware to use. The IP Office is R11.1.3 and the K1xxSupgrade.txt file shows a R2.2 release but looking at the support site the releases for the Vantage phone are at 3.1.1 will this new release work with the IP Office or should I go with the 2.2 release which is closer to what the K1xxSupgrade.txt listed?
Mike

 

[teletechman]

Anyone on this?
Mike

 

[Westi]

I have not touched any of the K series in at least 3 or 4 years but usually the software is downward compatible, just not the other way around.

Maybe someone can chime in with real live experience but these phones are not a big hit so there are very few people that have them and fewer techs installing them on a regular basis.

Joe
FHandw, ACSS, ACIS

https://www.millsidetc.com/

 

[teletechman]

I wish I was not touching this one as well, I love Avaya and the lets see if this sticks mentality on products. Buy this company integrate their products then it doesn't work get rid of it and try something else. Not sure how everyone keeps up with this when Avaya has no support personel for the equipment side of things anymore only for the ACO.
Sorry for the rant I will drop it now.
Mike

 

[Shaun E]

V1 and V2 of the phone (same with K175) use up to version 2. V3 of the phone uses V3.

V1/V2 will request K1xxSupgrade.txt. V3 will request K1xxBSupgrade.txt so you can have both.

Bear in mind that the files are too large for a IPO 500 SD card. You need to be running Server Edition to serve them from the system itself, or use an external web server.

Good luck. I have some in my lab and there are no other phones that have even come close to the level of frustration that these have caused.