I recently upgraded my Crystal Reports Server from XIR2SP3 to XIR3.1SP6 so that I can now get support. As part of this effort the viewer was require to be updated as well. We are using IIS not Tomcat because we have expertise with IIS not not with Tomcat. Because of this we are using the .NET viewer. The preference settings on Infoview are set to normally to Web Only, but I also have tired setting to Active "X" and Java. Java is the only one that works but we do not wish to use it as the dynamic parameters are not displayed properly. I have researched this problem and it is a known issue which was resolved in SP4 or SP5 not exactly sure. When I have a text box set to justified using Multiple Lines = 1 the print overlays. If I change it to left justification it prints fine. I am using SP6 so this in theory should have been addressed. This has been submitted as an incident with SAP and they have had it for 24 days and still not able to resolve the issue. They keep telling me it works when they try it but does not work when I run it. My environment is both Winodws XP using IE8 and Winodws 7 using IE9. I have also tried it using Chrome and it fails there as well.