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Just one ring in ELU29 BC12+ (but ELU11 works)

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azazel00

Technical User
Aug 2, 2010
1
ES
I work with a BC12+,rev5. I upgraded it a few months ago and everything works propertly, but then i needed a couple of new analog extensions. The exchange use ELU11 for this purpose, but i buyed a ELU29 to the new extensions. The exchange recognised the new board propertly. BUT, after configuring a new extension in the new board, i tried it and it only sound one ring. I can handle then ( and i can speak with de other part), and then i can phone to another extension without problems. The only problem is that i only received just one ring. Of course, the extensions in the old elu11 works ok.
The exchange have three magacines (one lim), and i tried changing the position and the magacine (to discard the RG5DC).
I didn´t use external filters.
I configured the new extension with the same parameters as the others in the ELU11 (type=el6,the same adc, no icat).
There isn´t alarms in the allip;
There isn´t bloqued devices or individuals.
I tried with my support and they don´t have the answer.
Thank you very much for your interest reading this.
Anyone have any tip?
 
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