Job status hangs in running state

[Thnoss]

Hi

Im running BE 9.1 on windows 2k3 server.
After a server rebuild the tape device (Quantum dlt vs160) has been picked up fine by the server, but when I run any jobs, I have mainly been testing with running an inventory, the job will start but remains in a running state, It never fails or completes.
I did a search on Veritas support and they inform me that this is due to the drive being used by the removeable storage service but does not tell me how to free the device.
If I check removeable storage devices in computer management the quantum drive is there but if I delete it, that does not help, and if I reboot the server it returns .

Any help would be appreciated.
Regards
Jason

"That which does not kill us, only makes us stronger

 

[paulovey]

Hi,

Just a thought on this one, if you look on the alerts tab. Is there a media remove alert.

Waiting for user intervention. Needing someone to "OK"

If so use the BEUTILITY program to set a auto response to this alert.

Cheers,

Paul

If aint broken, dont try n fix it!!!!!