Job failed - no clues??? 1

[GreenTeeth]

Hi, one of our backups has just failed, though there is no information in the job log, and everything seems fine.

Is there somewhere else that I can look as to what the problem is.

The job is only 12 Gb for a 20/40 big fat tape.

any help would be greatly apreciated.

 

[NortonES2]

Check the event logs on the backup server.

-------------------------------

If it doesn't leak oil it must be empty!!

 

[TravTrav]

Have you checked the actual text version of the job log? Sometimes they have more information in them.

 

[ivarson408]

I agree with the TravTrav. Check the Veritas job log again the errors will be indicated by by carrots (^^^^^) usually before and after the error message. It may not necessarily say error. Once you find the carrots go to Veritas website (

http://support.veritas.com/)and

it will tell you what the error message means.

 

[GreenTeeth]

this is what I am saying, there doesn't appear to be anything in the job log, here it is, if anywone can point anything out I'd appreciate it:

======================================================================
Job server: KEVIN
Job name: Thursday-B/U-Z(Archive)
Job started: Thursday, July 24, 2003 at 11:00:05 PM
Job type: Backup
Log file: BEX67.txt
======================================================================

Drive and media information from media mount:
Drive Name: COMPAQ 1
Media Cartridge Label: DL000006
Targeted Media Set Name: media set 2

======================================================================
Job Operation - Backup
Media operation - overwrite.
Software compression enabled.
======================================================================

Media Name: "Media created 07/24/03 11:00:05 PM"
Backup of "Y: Active"
Backup set #1 on storage media #1
Backup set description: "Thursday-B/U-Z(Archive)"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/24/03 at 11:00:26 PM.
Error. Can not backup directory \Server\PLAYER 2 and its subdirectories.

Backup completed on 7/25/03 at 12:52:34 AM.
Backed up 12640 files in 1581 directories.
1 item was skipped.
Processed 10,988,480,240 bytes in 1 hour, 52 minutes, and 8 seconds.
Throughput rate: 93.455 MB/min
Software compression ratio: 1.1:1
----------------------------------------------------------------------

Media Name: "Media created 07/24/03 11:00:05 PM"
Backup of "Z: Active2"
Backup set #2 on storage media #1
Backup set description: "Thursday-B/U-Z(Archive)"
Backup Type: NORMAL - Back Up Files - Reset Archive Bit
Backup started on 7/25/03 at 12:52:36 AM.

Backup completed on 7/25/03 at 1:13:47 AM.
Backed up 2757 files in 210 directories.
Processed 2,006,557,039 bytes in 21 minutes and 11 seconds.
Throughput rate: 90.335 MB/min
Software compression ratio: 1.1:1
----------------------------------------------------------------------

======================================================================
Job Operation - Verify
======================================================================

Verify of "Y: Active"
Backup set #1 on storage media #1
Backup set description: "Thursday-B/U-Z(Archive)"
Verify started on 7/25/03 at 1:14:56 AM.

Verify completed on 7/25/03 at 3:03:51 AM.
Verified 12640 files in 1581 directories.
0 files were different.
Processed 9,562,132,509 bytes in 1 hour, 48 minutes, and 55 seconds.
Throughput rate: 83.726 MB/min
----------------------------------------------------------------------

Verify of "Z: Active2"
Backup set #2 on storage media #1
Backup set description: "Thursday-B/U-Z(Archive)"
Verify started on 7/25/03 at 3:03:51 AM.

Verify completed on 7/25/03 at 3:24:39 AM.
Verified 2757 files in 210 directories.
0 files were different.
Processed 1,822,250,047 bytes in 20 minutes and 48 seconds.
Throughput rate: 83.550 MB/min
----------------------------------------------------------------------

======================================================================
Job ended: Friday, July 25, 2003 at 10:14:11 AM
Job completion status: Failed
======================================================================

 

[harmans]

The following line in the log:
Error. Can not backup directory \Server\PLAYER 2 and its subdirectories
May be the couse of the failure.

I'm having a simulare problem, getting a failed backup on skipped filles.

Exclude the \Server\PLAYER 2 and its subdirectories and see if the backup compleets

 

[TravTrav]

Have you checked the permissions on the directory that you are getting the error on? Make sure your services account or if you have a special backup exec account, make sure they are on the folder.

 

[SQLBill]

Anytime that Veritas has to skip or ignore a file it will return the job as FAILED. If it's skipping a file, first check permissions. Second check to see if the file is 'Open' - is it in use? If it's OPEN, you need to use OPEN FILE OPTION to back up the file.

-SQLBill