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Jerky video + sound in preview window and in project

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Guest_imported

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Jan 1, 1970
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when I drag and drop a video into the perview window in premier, the video is jerky and the sound is stuttered. The original capture files are fine and play back in windows media player without any faults, but in permier they are jerky. Also, sometimes the perview window doesn't show a the video image at all but shows up grey where the video should be. If I render a movie the final out come is fine when exported, but when it is done as a preview in premier (by pressing <enter>) it only renders the transitions. What should I do?
 
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