Java not displayed in IE 6?

[GrnEyedLdy]

I have a user on the network who is unable to view items on a site with the following error message,

"In order to view and print the sketches, you must use a Java enabled browser that supports printing of Java applets, such as Internet Explorer 4.01 OR Netscape 4.03-4.04 with the JDK 1.1 patch OR Netscape 4.05 with JDK built in. Earlier releases of browsers may be able to view but not print the sketches. See FAQs for more details".

She is using Windows XP (machine is less than 3 weeks old) and IE 6.0. I have not made any changes to IE.

Is there a browser setting that I am missing?

On my machine I can view the page correctly. I also notice that on my browser when I click Tools I see Sun Java Console as an entry. This entry does not appear on her Tools drop down menu.

Any help will be greatly appreciated.

In case it matters, the site is,

http://hp3.taxnetusa.com/hood/hooddetail.php?theKey=R000016271

and I am talking about the Improvement Sketch on the bottom of the page.

Thanks!

Patty

 

[GrnEyedLdy]

Problem solves, I just downloaded the Java Run Time Environment.

Thanks!