Java Helpdesk Development....a good idea??

[Seilsong]

I have been handed the job of developing a Helpdesk for my companys IS department.
The Application must produce stats and reports on helpdesk calls, hardware, software, PC images, peripherals, and must integrate with the Net so that helpdesk requests can be submitted online.
I thought maybe a Java front end would be fun to do accessing an SQL back end, or maybe a fully web based system in PHP / MySQL.
Any advice or better ideas would be welcome. Skilled in Java, SQL, PHP, MySQL, VB and limited XML.
Note that this must be a ground-up bespoke system, so no off the shelf suggestions please.

 

[jemminger]

i see nothing wrong with java or php...i would go with what you're most comfortable with.

i built one for my company in asp/mssql a few years ago. we're using java more now though.

the language doesn't really matter - it's merely the tool with which you build the application.



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-jeff

http://www.jeffemminger.com

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