Site trying to connect Jabra Pro 9450 Headset with Jabra Link 14201-31 to NEC ILV(XD)Z-Y Telephone (DT700 Series). Site has everything connected but gets no Audi either way on headset. Anyone have this issue before?
If that is an IP phone, turn on EHS in the phone. See the info on the plantronics
When using the 8 button Desi-less IP terminal (8IPLD), you must use the Plantronics APD-80 EHS cable, and a compatible Plantronics Wireless headset.
(Note: Digital Telephones use a WHA adapter, and not EHS Cable)
In addition to this, once the cable is connected to the Plantronics Wireless Headset base, and to the phone’s Headset jack, you must also do the following:
1. Go into system program 15-07 and assign a Function Key type 05 Headset Key to any of the IP telephone’s available 32 function keys.
2. Optionally you may name that key “Headset” in PRGM 15-20, for that extension.
3. Next go into the IP Terminal’s configuration and enable EHS Headset by the following steps:
1. a. Press the fixed Menu Key, then select 0 for Config:
2. b. Enter password 6633222 and press ok to enter the phone's configuration.
3. c. From the programming menu select 3 for Maintenance Settings.
4. d. From Maintenance settings select 4 for Adjust.
5. e. Select 2 for EHS Headset.
6. f. Select 2 for Enable, then press Ok.
7. g. Press Exit, Exit, Save.
8. h. After a few seconds the phone will reboot.
Once these settings have been made, you may then go off or on hook via your wireless Plantronics headset by the press of the key on the side of the Plantronics headset.
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.